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You can use a second Swimlane Diagram to model a better way to structure the process or to account for changing circumstances, such as staffing changes or technology changes.

This can increase performance and quality and reduce unnecessary work and costs. It also can highlight process delays or capacity constraints within a particular swimlane so that they can be addressed and resolved.

This sometimes reveals duplicative or unnecessary steps in a process, such as different departments performing the same task. By spelling this out in a diagram, you can highlight redundancies between different lanes and identify bottlenecks, waste and other inefficiencies.

Swimlane Diagrams, and swimlanes used in other diagram types, highlight which process steps or sub-processes are assigned to a particular actor in the organization. It can help to ensure that the right hand knows what the left is doing in an organization.In today’s organizations with multiple work groups or departments, this diagramming can help in various ways:

Business process model example registration